Delay Motion Refuted, CARM R3 Cutover Period to Start on October 4 as Scheduled
Despite concerns about the readiness of CBSA officers, the Parliamentary vote has upheld CBSA’s plans to move forward with CARM as scheduled.
The Parliamentary Standing Committee on International Trade (CIIT) has decided that CARM R3 (Release 3) will be implemented on October 21, as scheduled, and the cutover period will begin on October 4.
This follows a motion to delay CARM R3 to Spring 2025, presented by MP Tony Baldinelli last week, which was refuted in a Parliamentary vote last evening.
Yesterday’s CIIT debate included hearings and testimonials from MPs and trade industry stakeholders. The debate mainly discussed CBSA’s ability to manage customer tickets and the support available from Deloitte, the CBSA's strategic partner on CARM.
The discussion follows a September 25, 2024, Parliamentary debate that discussed concerns about CBSA officers' readiness to implement the third release of CARM.
The issues examined last week included the insufficient training for CBSA officers and the lack of consultation with frontline officers prior to decision-making—like what happened with previous initiatives, ArriveCAN and Phoenix.
The CARM Client Portal (CCP) will be unavailable during the CARM R3 cutover period.
Please reach out to one of our trade professionals to discuss how to manage your import operations during the transition.