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Single Window Initiative

The Single Window Initiative (SWI) is a streamlined process that allows importers to provide information to all requisite government agencies and departments through a single submission. The SWI has been phased in over the past three years, with full functionality available as of March this year.
Through this initiative, traders electronically submit all required import information to the Canadian Border Services Agency (CBSA) – including information required by any of nine other Participating Government Agencies (PGAs).
Once CBSA receives the required information, it shares the pertinent elements with the PGA(s) responsible for regulating the goods in question. The PGAs then assess that information and provide a decision if and as required.
With CBSA serving as the “single window”, the process has been simplified for importers, who no longer have to submit duplicate information to different agencies.
What you need to know about the Single Window Initiative (SWI)
Along with the CBSA, the following PGAs are participating:
  • Global Affairs Canada
  • Health Canada
  • Natural Resources Canada
  • Public Health Agency of Canada
  • Transport Canada
  • Canadian Food Inspection Agency
  • Environment and Climate Change Canada
  • Canadian Nuclear Safety Commission
  • Fisheries and Oceans Canada
See the links below for more detailed information on the Single Window Initiative from federal government agencies:
As an importer adjusting to the requirements and information flow under the Single Window Initiative, you may have questions about how it works and what’s required of you. Our customs professionals are available to help you understand the SWI and ensure you are able to take advantage of the efficiencies it offers.
Speak to our SWI Support Team
Information provided by: Canadian Customs Brokerage Dept. - Cole International
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